Introduction

KLUWELL PUBLICATIONS PTY LTD respects each individual’s right to personal privacy. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at KLUWELL PUBLICATIONS PTY LTD’s web site.

Part I. Information Collection

KLUWELL PUBLICATIONS PTY LTD collects information through our web site at several points. We collect the following information about primary visitors: ie name, location, phone number, email addresses, school names and locations, email addresses, method of payment details.

We may also collect testimonials which our users divulge about other people. KLUWELL PUBLICATIONS PTY LTD does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. We collect the following general data that is not personally identifiable information: sales volumes of our items via the web, and feedback from users. We collect demographic data in order to track purchasing trends. We verify the accuracy of this information by maintaining a database of the information collected.

We collect this information through feedback forms, and a secure site ordering form. The information is collected voluntarily. In most cases, to receive our products and services, a school order number is mandatory because this verifies the authority to purchase. To receive our products and services, individual purchasers must either forward payment (cheque or money order) or provide credit card details. Other information we request is optional.

Part II. Information Usage.

The information collected by KLUWELL PUBLICATIONS PTY LTD will be used for testimonials, purchase of products, and feedback on web activities. Depending on what is forwarded to our website, users who provide information will receive either our products or feedback in relation to the information requested.

The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our web site with data from other sources. We may share data with the following third parties: shipping companies, credit card companies. These third parties will use the information to verify purchases. Users may opt out to have their information shared with third parties.

We offer links to other web sites. Please note: when you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

If our policy on information collection or uses changes, we will advise you by updates on this website.

Part III. Access to Information

KLUWELL PUBLICATIONS PTY LTD maintains the accuracy of our information by collection through an accounts package which is continually backed up and updated. Users may access their own personal information and contact us about any inaccuracies they find by contacting us by phone, fax, email and mail. Users may request that we delete their information from our database if it has not been accessed in a period of five years.

Part IV. Problem Resolution

If problems arise, users may contact KLUWELL PUBLICATIONS PTY LTD by phone, fax, email and mail. We aim to resolve disputes within seven days.

Part V. Data Storage and Security

KLUWELL PUBLICATIONS PTY LTD protects user information with the following security measures: secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.